Okay folks here's your stupid question for the day! I

have an young lady who just got amrried and I need to

change her email address to her new name. I'm thinking

that if I just change it in AD it will not change the

mailbox. The question is does that matter? I think it will

but can find no way to change the mailbox. We are running

exchange 2000 server with Outlook 2002. Exchange is not my

forte so please forigve the blantant ignorance!

Also I have a remote user who is having issues send

email outside the domain. All other remote users are setup

the same and are not having issues. They connect through a

VPN from Windows 2000 Pro boxes. Because she is having

problems she will periodically shutdown her VPN and use

her Earthlink account to send emails to customers. When we

send an email to a distribution list with her address in

it we get a reply like the one below. I'm not sure if this

occurs when she is on the VPN or off. My question on this

is Waz up wit dat?! Any help would be greatly appreciated!



Your message did not reach some or all of the intended

recipients.



Subject: 4/20 ATM Sales



Sent: 04/21/04 8:26 AM



The following recipient(s) could not be reached:



Cindy - Home (username@earthlink.net) on 04/21/04 8:27 AM



There was a SMTP communication problem with the

recipient's email server. Please contact your system

administrator.



<exch.domain.com #5.5.0 smtp;550-EarthLink does not

recognize your computer (Our exchange IP) as connecting

from an EarthLink connection. If this is in error, please

contact technical support.>

The earthlink thing is due to your server connecting to the DNS A record of

earthlink instead of the DNS MX records.



This would point to a DNS misconfiguration or error on the server that your

exchange server is pointing to.  We had this issue all the time, but only

when pointing to our A/D 2003 DNS server and with the SMTP server on

exchange being a DNS-based delivery tool.



When we changed it to point to a smart host, all problems went away.



You can test this by telnetting to port 25 on earthlink.net's main IP

instead of their mail servers.





"Bimp" <anonymous@discussions.microsoft.com> wrote in message

news:362701c42969$b1ecd650$a601280a@phx.gbl...

>      Okay folks here's your stupid question for the day! I

> have an young lady who just got amrried and I need to

> change her email address to her new name. I'm thinking

> that if I just change it in AD it will not change the

> mailbox. The question is does that matter? I think it will

> but can find no way to change the mailbox. We are running

> exchange 2000 server with Outlook 2002. Exchange is not my

> forte so please forigve the blantant ignorance!

>      Also I have a remote user who is having issues send

> email outside the domain. All other remote users are setup

> the same and are not having issues. They connect through a

> VPN from Windows 2000 Pro boxes. Because she is having

> problems she will periodically shutdown her VPN and use

> her Earthlink account to send emails to customers. When we

> send an email to a distribution list with her address in

> it we get a reply like the one below. I'm not sure if this

> occurs when she is on the VPN or off. My question on this

> is Waz up wit dat?! Any help would be greatly appreciated!

>

> Your message did not reach some or all of the intended

> recipients.

>

> Subject: 4/20 ATM Sales

>

> Sent: 04/21/04 8:26 AM

>

> The following recipient(s) could not be reached:

>

> Cindy - Home (username@earthlink.net) on 04/21/04 8:27 AM

>

> There was a SMTP communication problem with the

> recipient's email server. Please contact your system

> administrator.

>

> <exch.domain.com #5.5.0 smtp;550-EarthLink does not

> recognize your computer (Our exchange IP) as connecting

> from an EarthLink connection. If this is in error, please

> contact technical support.>

>

I experienced this problem as well.  My client's Exchange 2003 server could send email to every other mail server that was tried except for Earthlink and Mindspring accounts (which are basically the same company from what I understand).



For some reason a default Exchange 2003 install using the Windows DNS ends up attempting to send to the EarthLink 'A' record.  The earthlink.net 'A' record, however, forwards port 25 connections to their outbound SMTP servers which only allow earthlink connected customers to relay email.  Thus, the error message is received.



Something about the Exchange 2003 and Windows DNS setup is different than it was in the 2000 version as I have never experienced this with well over 75 other Exchange 2000 installs.



This behavior is also not standard.  According to RFC 2821, "Address Resolution and Mail Handling":



"If one or more MX RRs are found for a given name, SMTP systems MUST NOT utilize any A RRs associated with that name unless they are located using the MX RRs; the "implicit MX" rule above applies only if there are no MX records present.  If MX records are present, but none of them are usable, this situation MUST be reported as an error."



While setting up a smart host can resolve the problem (it worked for me as a temporary measure) I would assume most companies may not have a smart host that will relay email for them.



You may find this to be a better solution.



Open the properties of the SMTP virtual server. Click the Delivery tab, click Advanced, and then click Configure to configure external DNS servers.  Specify the address of one or more DNS servers with external name resolution.  Then the Exchange server will query the specified DNS servers to route outbound mail through this SMTP virtual server.  

Using external DNS servers for the Exchange server will avoid the problems with the internal Windows DNS and should completely resolve the problem.  I wouldn’t be surprised to see a fix for this in a future service pack.

Does anybody have any information on this part of the post?  I am having the same problem:



[b]Okay folks here's your stupid question for the day! I

have an young lady who just got amrried and I need to

change her email address to her new name. I'm thinking

that if I just change it in AD it will not change the

mailbox. The question is does that matter? I think it will

but can find no way to change the mailbox.

To change the email address open Active Directory Users and Computers, click

the Email Addresses tab, click the email address(es) you want to modify and

select Edit. Make sure you go to the Exchange General tab and update the

alias as well. Changing the user name, Last Name or Display Name fields will

not change the email address.



"zed" <zed.16g5ev@mail.mcse.ms> wrote in message

news:zed.16g5ev@mail.mcse.ms...

>

> Does anybody have any information on this part of the post?  I am having

> the same problem:

>

> [B]Okay folks here's your stupid question for the day! I

> have an young lady who just got amrried and I need to

> change her email address to her new name. I'm thinking

> that if I just change it in AD it will not change the

> mailbox. The question is does that matter? I think it will

> but can find no way to change the mailbox.

>

>

>

> --

> zed

> ------------------------------------------------------------------------

> Posted via http://www.mcse.ms

> ------------------------------------------------------------------------

> View this thread: http://www.mcse.ms/message599891.html

>