hi

i have 2 identical comps one plays everythin ok (video )the other

continually comes back with this message



everytime i click on one of my files of downloaded movie clips a message

appears-



Windows Media Player encountered a problem while playing the file. For

additional assistance, click Web Help.

i click on web help and......

You've encountered error message C00D11B1 while using Windows Media Player.

The following information might help you troubleshoot the issue.



Cannot play the file

Windows Media Player cannot play the file. You might encounter this error

message for one of the following reasons:



Your sound device, such as a sound card or sound controller, requires an

updated driver. To determine if an updated driver is available, see Windows

Update at the Microsoft Web site, or see the sound device manufacturer's Web

site.



Your sound device is not functioning properly. Try using Device Manager to

check the status of your sound device.



To check the status of your sound device

Do one of the following:



If you are running Windows XP, click Start, right-click My Computer, and

then click Manage.



If you are running Windows Vista, click Start, right-click Computer, and

then click Manage.



In the pane on the left, click Device Manager.



In the pane on the right, expand Sound, video and game controllers, and then

look for the name of your sound device.



Do one of the following:



If your sound device is listed but the icon includes a red "X," the device

has been disabled. To enable the device, right-click the icon, and then click

Enable.



If your sound device is not listed, in the pane on the right, expand Other

devices. If Multimedia Audio Controller appears in the list, right-click the

icon, and then click Update Driver or Update Driver Software. Follow the

on-screen instructions to find and install the driver software.



If you are not able to find and install the correct driver software, see

your computer manufacturer's or sound device manufacturer's Web site for

further assistance.



You do not have a sound device installed on your computer. Install a sound

device, and then try to play the file again. For details, see your computer

manufacturer's or sound device manufacturer's Web site.



and other possible reasons about my sound device, i have followed all them

instructions allthough i didnt think it would be to do with the sound as

music plays fine.

i have tried updates, i have tried using older versions of media player,

tried using realplayer but to no avail. but i can watch videos on utube

i hope there is someone out there who knows how to sort this



no problems with sound device   etcetc and its only video on one machine

running media centre 2005



video that is taken from the good comp to the one not working, via a nother

drive plays ok , when you download videos , or capture video from a camera ,

these will not play and give the error message, but only on one machine



thanks steve

Try the following...

Open Windows Media Player and go to...

Tools / Options / Player tab......Uncheck...

Connect to the internet / Apply / OK.



--

John Inzer

MS Picture It! -

Digital Image MVP



Digital Image

Highlights and FAQs

[url]http://tinyurl.com/aczzp[/url]



Notice

This is not tech support

I am a volunteer



Solutions that work for

me may not work for you



Proceed at your own risk

==============================

stevew1 wrote:

> hi

> i have 2 identical comps one plays everythin ok (video )the other

> continually comes back with this message

>

> everytime i click on one of my files of downloaded movie clips a

> message appears-

>

> Windows Media Player encountered a problem while playing the file. For

> additional assistance, click Web Help.

> i click on web help and......

> You've encountered error message C00D11B1 while using Windows Media

> Player. The following information might help you troubleshoot the

> issue.

>

> Cannot play the file

> Windows Media Player cannot play the file. You might encounter this

> error message for one of the following reasons:

>

> Your sound device, such as a sound card or sound controller, requires

> an updated driver. To determine if an updated driver is available,

> see Windows Update at the Microsoft Web site, or see the sound device

> manufacturer's Web site.

>

> Your sound device is not functioning properly. Try using Device

> Manager to check the status of your sound device.

>

> To check the status of your sound device

> Do one of the following:

>

> If you are running Windows XP, click Start, right-click My Computer,

> and then click Manage.

>

> If you are running Windows Vista, click Start, right-click Computer,

> and then click Manage.

>

> In the pane on the left, click Device Manager.

>

> In the pane on the right, expand Sound, video and game controllers,

> and then look for the name of your sound device.

>

> Do one of the following:

>

> If your sound device is listed but the icon includes a red "X," the

> device has been disabled. To enable the device, right-click the icon,

> and then click Enable.

>

> If your sound device is not listed, in the pane on the right, expand

> Other devices. If Multimedia Audio Controller appears in the list,

> right-click the icon, and then click Update Driver or Update Driver

> Software. Follow the on-screen instructions to find and install the

> driver software.

>

> If you are not able to find and install the correct driver software,

> see your computer manufacturer's or sound device manufacturer's Web

> site for further assistance.

>

> You do not have a sound device installed on your computer. Install a

> sound device, and then try to play the file again. For details, see

> your computer manufacturer's or sound device manufacturer's Web site.

>

> and other possible reasons about my sound device, i have followed all

> them instructions allthough i didnt think it would be to do with the

> sound as music plays fine.

> i have tried updates, i have tried using older versions of media

> player, tried using realplayer but to no avail. but i can watch

> videos on utube

> i hope there is someone out there who knows how to sort this

>

> no problems with sound device   etcetc and its only video on one

> machine running media centre 2005

>

> video that is taken from the good comp to the one not working, via a

> nother drive plays ok , when you download videos , or capture video

> from a camera , these will not play and give the error message, but

> only on one machine

>

> thanks steve

this box is already unchecked



thanks



"John Inzer" wrote:



> Try the following...

> Open Windows Media Player and go to...

> Tools / Options / Player tab......Uncheck...

> Connect to the internet / Apply / OK.

>

> --

>         John Inzer

>     MS Picture It! -

> Digital Image MVP

>

>       Digital Image

> Highlights and FAQs

> [url]http://tinyurl.com/aczzp[/url]

>

>             Notice

> This is not tech support

>       I am a volunteer

>

>  Solutions that work for

> me may not work for you

>

> Proceed at your own risk

> ==============================

> stevew1 wrote: 

>

>

>

>

stevew1 wrote:

> this box is already unchecked

>

> thanks

===========================

Sorry...it was worth a try.



--

John Inzer

MS Picture It! -

Digital Image MVP



Digital Image

Highlights and FAQs

[url]http://tinyurl.com/aczzp[/url]



Notice

This is not tech support

I am a volunteer



Solutions that work for

me may not work for you



Proceed at your own risk

do you have

windows xp video decoder checkup utility

if not get it an run it

























"stevew1" wrote:

[vbcol=seagreen]

> this box is already unchecked

>

> thanks

>

> "John Inzer" wrote:

> 

Has anyone figured out how to fix this yet?  I've searched endlessly and have

seen many suggestions and tried most of them but none have worked.  I don't

seem to be the only one that has yet to find a solution.  Please let me know

if anyone has figured it out.

Thanks!



"stevew1" wrote:



>

>

> hi

> i have 2 identical comps one plays everythin ok (video )the other

> continually comes back with this message

>

> everytime i click on one of my files of downloaded movie clips a message

> appears-

>

> Windows Media Player encountered a problem while playing the file. For

> additional assistance, click Web Help.

> i click on web help and......

> You've encountered error message C00D11B1 while using Windows Media Player.

> The following information might help you troubleshoot the issue.

>

> Cannot play the file

> Windows Media Player cannot play the file. You might encounter this error

> message for one of the following reasons:

>

> Your sound device, such as a sound card or sound controller, requires an

> updated driver. To determine if an updated driver is available, see Windows

> Update at the Microsoft Web site, or see the sound device manufacturer's Web

> site.

>

> Your sound device is not functioning properly. Try using Device Manager to

> check the status of your sound device.

>

>  To check the status of your sound device

> Do one of the following:

>

> If you are running Windows XP, click Start, right-click My Computer, and

> then click Manage.

>

> If you are running Windows Vista, click Start, right-click Computer, and

> then click Manage.

>

> In the pane on the left, click Device Manager.

>

> In the pane on the right, expand Sound, video and game controllers, and then

> look for the name of your sound device.

>

> Do one of the following:

>

> If your sound device is listed but the icon includes a red "X," the device

> has been disabled. To enable the device, right-click the icon, and then click

> Enable.

>

> If your sound device is not listed, in the pane on the right, expand Other

> devices. If Multimedia Audio Controller appears in the list, right-click the

> icon, and then click Update Driver or Update Driver Software. Follow the

> on-screen instructions to find and install the driver software.

>

> If you are not able to find and install the correct driver software, see

> your computer manufacturer's or sound device manufacturer's Web site for

> further assistance.

>

> You do not have a sound device installed on your computer. Install a sound

> device, and then try to play the file again. For details, see your computer

> manufacturer's or sound device manufacturer's Web site.

>

> and other possible reasons about my sound device, i have followed all them

> instructions allthough i didnt think it would be to do with the sound as

> music plays fine.

> i have tried updates, i have tried using older versions of media player,

> tried using realplayer but to no avail. but i can watch videos on utube

> i hope there is someone out there who knows how to sort this

>

> no problems with sound device   etcetc and its only video on one machine

> running media centre 2005

>

> video that is taken from the good comp to the one not working, via a nother

> drive plays ok , when you download videos , or capture video from a camera ,

> these will not play and give the error message, but only on one machine

>

> thanks steve