Cannot access .chm files through the network.

#1 07-08-05, 10:08 PM

Dear all,

I'm using Windows 2000 advanced server. I've a problem with my HTML help.

I've installed MSDN VS6.0 in my workstation. Previously I've already copied

the MSDN Disk 2 files to another workstation(as an MSDN file server). So

whenever i browse through MSDN, it will point to that workstation.

Previously, it's working fine until recently, a blank page is displayed

(nothing is displayed) instead of the content. So, to ensure that the chm

files is not corrupted, i copied the chm files(MSDN D2) from that

workstation to mine. it's working fine, but when i open the chm files

directly from the workstation, it says 'Action Cancelled. Internet Explorer

was unable to link to the Web page you requested. The page might be

temporarily unavailable.'



That means i can only view the .chm files when it is put in my local HDD and

not the network path.

I've tried other workstations and pointed the MSDN to the MSDN file server.

All are working fine except mine.

I do not know why. Recently i've updated all the critical updates on my

computer. Please help. Thank you.



--

Tan Lee Yew,

Software Development Department,

MS Elevators Engineering Sdn Bhd,

Kuchai Lama, KL, Malaysia.



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#2 07-09-05, 04:08 AM

Tan,



Recent security update causes this. See:



http://support.microsoft.com/kb/896905

http://support.microsoft.com/kb/892675



--

Ramesh, MS-MVP

Windows Shell/User



Windows XP Troubleshooting

http://www.winhelponline.com

http://windowsxp.mvps.org



Windows XP Newsgroup Setup Instructions for Outlook Express:

http://www.microsoft.com/windowsxp/e...roupsetup.mspx





"Tan Lee Yew" <tanly@msee.com.my> wrote in message

news:eT6hHLChFHA.3936@tk2msftngp13.phx.gbl...

> Dear all,

> I'm using Windows 2000 advanced server. I've a problem with my HTML help.

> I've installed MSDN VS6.0 in my workstation. Previously I've already

> copied

> the MSDN Disk 2 files to another workstation(as an MSDN file server). So

> whenever i browse through MSDN, it will point to that workstation.

> Previously, it's working fine until recently, a blank page is displayed

> (nothing is displayed) instead of the content. So, to ensure that the chm

> files is not corrupted, i copied the chm files(MSDN D2) from that

> workstation to mine. it's working fine, but when i open the chm files

> directly from the workstation, it says 'Action Cancelled. Internet

> Explorer

> was unable to link to the Web page you requested. The page might be

> temporarily unavailable.'

>

> That means i can only view the .chm files when it is put in my local HDD

> and

> not the network path.

> I've tried other workstations and pointed the MSDN to the MSDN file

> server.

> All are working fine except mine.

> I do not know why. Recently i've updated all the critical updates on my

> computer. Please help. Thank you.

>

> --

> Tan Lee Yew,

> Software Development Department,

> MS Elevators Engineering Sdn Bhd,

> Kuchai Lama, KL, Malaysia.

#3 07-09-05, 04:08 AM

Thanks, Ramesh. It's working now.

"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message

news:OL5a4xDhFHA.1412@TK2MSFTNGP09.phx.gbl...[vbcol=seagreen]

> Tan,

>

> Recent security update causes this. See:

>

> http://support.microsoft.com/kb/896905

> http://support.microsoft.com/kb/892675

>

> --

> Ramesh, MS-MVP

> Windows Shell/User

>

> Windows XP Troubleshooting

> http://www.winhelponline.com

> http://windowsxp.mvps.org

>

> Windows XP Newsgroup Setup Instructions for Outlook Express:

> http://www.microsoft.com/windowsxp/e...roupsetup.mspx

>

>

> "Tan Lee Yew" <tanly@msee.com.my> wrote in message

> news:eT6hHLChFHA.3936@tk2msftngp13.phx.gbl... 

help.[vbcol=seagreen] 

chm 

>

#4 07-09-05, 04:08 AM

You're welcome Tan.



--

Ramesh, MS-MVP

Windows Shell/User



Windows XP Troubleshooting

http://windowsxp.mvps.org





"Tan Lee Yew" <tanly@msee.com.my> wrote in message

news:%231gp3PEhFHA.1148@TK2MSFTNGP12.phx.gbl...[vbcol=seagreen]

> Thanks, Ramesh. It's working now.

> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message

> news:OL5a4xDhFHA.1412@TK2MSFTNGP09.phx.gbl...

parsonsv · #5 07-22-05, 11:11 AM

These workarounds now enable me to view the chm files over a network; however, I'm still not able to see run time controls, such as my "related topics" button. Anyone else have the problem, and if so, what was the cure?

#6 07-23-05, 04:08 AM

parsonsv,



> These workarounds now enable me to view the chm files over a network;

> however, I'm still not able to see run time controls, such as my

> "related topics" button.



This is another consequence of installing the 896358 security update.

See http://support.microsoft.com/?kbid=892675 for details, but in

summary there are two registry fixes you can use.



"Fix 1"



To re-enable the controls in the help files stored in specific folders

only, create a string value called UrlAllowList under the following

registry key:



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x  \HHRestrictions



Give UrlAllowList a value specifying the folders to enable, as in this

example:



\\servername\sharename\;file://\\servername\sharename



You require two entries like this for each shared folder.



"Fix 2"



To re-enable the controls in the help files stored in *any* shared

folder in your intranet, create a DWORD value called MaxAllowedZone

under the HHRestrictions registry key shown above.



Give MaxAllowedZone a value of at least 1 to remove the block on all

files in the Local Intranet zone. (2 enables files in the Trusted sites

zone as well, 3 extends this to files in the Internet zone, and 4

unblocks files in the Restricted sites zone.)



In both cases, you can implement these fixes on a machine-by-machine

basis or roll them out across all the machines in the intranet via a

Group Policy object (see the 896358 article for details).



--

Pete (Microsoft Help MVP)

Gymeesee · #7 08-04-05, 01:03 AM

Hello all, glad to hear someone else is having this problem although I have to say the fixes below haven't worked for me. I still can't open .chm files across the network on our new WinXP (sp2) machines but opening locally they're fine.

I've tried removing all the relevant security updates then re-applying sp2 to no avail. Can anyone suggest something else to try?

I would really appreciate any suggestions! :-)

Cheers,

J.

[QUOTE}

"Fix 1"

To re-enable the controls in the help files stored in specific folders

only, create a string value called UrlAllowList under the following

registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x \HHRestrictions

Give UrlAllowList a value specifying the folders to enable, as in this

example:

\\servername\sharename\;file://\\servername\sharename

You require two entries like this for each shared folder.

"Fix 2"

To re-enable the controls in the help files stored in *any* shared

folder in your intranet, create a DWORD value called MaxAllowedZone

under the HHRestrictions registry key shown above.

Give MaxAllowedZone a value of at least 1 to remove the block on all

files in the Local Intranet zone. (2 enables files in the Trusted sites

zone as well, 3 extends this to files in the Internet zone, and 4

unblocks files in the Restricted sites zone.)

In both cases, you can implement these fixes on a machine-by-machine

basis or roll them out across all the machines in the intranet via a

Group Policy object (see the 896358 article for details).

--

Pete (Microsoft Help MVP) [/b][/quote]

dwilson · #8 08-04-05, 03:59 PM

I feel your pain I have also ran through the fixes stated and still having this same problem. It doesnt matter what account or the computer I try still same problem.

Quote:

Originally posted by Gymeesee