Hello,



I have the following problem with one of my users, pc is running on W2K

with SP4, Office 2003 + SP1. When the user receives an e-mail and prints

it, it prints outside the print margin both on the left and on the right

side. The user is a power user on the computer. The strange thing is that

when she forwards the e-mail to herself, then she can print it off without

any problems.



Does anybody have any idea on how to solve this problem? I tried just about

everything, but until now I have been unable to come up with a permanent

solution.



thanks & regards

Lionell



--

Message posted via http://www.officekb.com

same exact problem here, happened out of the middle of no where.  Seems to be

only HTML formatted emails. User is admin of computer.



W2k SP4

Office 2003



then upgraded Office SP1 and still see problem.  I have reset defaults,

detect and repair, tried other printers, but it always comes back to outlook.

I havent tried forwarding the email to themselves.  Have you tried

reinstalling office?



"Lionell Jansen via OfficeKB.com" wrote:



> Hello,

>

> I have the following problem with one of my users, pc is running on W2K

> with SP4, Office 2003 + SP1. When the user receives an e-mail and prints

> it, it prints outside the print margin both on the left and on the right

> side. The user is a power user on the computer. The strange thing is that

> when she forwards the e-mail to herself, then she can print it off without

> any problems.

>

> Does anybody have any idea on how to solve this problem? I tried just about

> everything, but until now I have been unable to come up with a permanent

> solution.

>

> thanks & regards

> Lionell

>

> --

> Message posted via http://www.officekb.com

>

It's only html message or messages that were sent from a lotus notes

client... W2K SP4 is installed, I reinstalled Office 2003 and reset all

defaults, installed Office 2003 SP1 and the problem keeps persisting. If

they forward the e-mail to someone else, then it can be printed, haven't

tried it either to forward it to themselves... Even Microsoft can't give me

a straight answer...



Lionell



--

Message posted via http://www.officekb.com

Just had a call from user, if the message is forwarded to themselves, it

prints... but that's not a solution.



--

Message posted via http://www.officekb.com

Greetings.  I don't know if any of you have found a fix for this yet,

but I found something that has worked.  When I printed e-mails in

Outlook 2003, which I have set to do all e-mails as HTML, it would cut

the left edge.  I also have the same problem printing off website pages

in Internet Explorer.  I found that someone else had this same type of

problem and they found that Internet Explorer is the culprit.  I am

talking about Outlook 2003, not Outlook Express which has a lot of ties

to Internet Explorer.  My Page Setup for Memo Style was set to .5 for

top, bottom, left, and right margins.  However, in Internet Explorer,

the left margin was set to .25, and that was the margin getting cut.  I

reset my Internet Explorer's Page Setup to have all margins at .5 as

well, and both IE and Outlook are printing off just fine.  I hope this

helps you all out.  Have a wonderful day!

	
Quote:
	

	

		

			
				Originally posted by wenzlow9@yahoo.com 

Greetings.  I don't know if any of you have found a fix for this yet,

but I found something that has worked.  When I printed e-mails in

Outlook 2003, which I have set to do all e-mails as HTML, it would cut

the left edge.  I also have the same problem printing off website pages

in Internet Explorer.  I found that someone else had this same type of

problem and they found that Internet Explorer is the culprit.  I am

talking about Outlook 2003, not Outlook Express which has a lot of ties

to Internet Explorer.  My Page Setup for Memo Style was set to .5 for

top, bottom, left, and right margins.  However, in Internet Explorer,

the left margin was set to .25, and that was the margin getting cut.  I

reset my Internet Explorer's Page Setup to have all margins at .5 as

well, and both IE and Outlook are printing off just fine.  I hope this

helps you all out.  Have a wonderful day! 
			
		
	
	
You Sir are a star!

Thank you so much for taking the time to offer this information. This has been driving us MAD! Outlook - problems printing HTML messages. Your fix worked.

Please give yourself a pat on the back for making our day

Regards

David

Nice catch.  worked for me too.





<wenzlow9@yahoo.com> wrote in message

news:1115919251.651694.304800@g49g2000cwa.googlegr  oups.com...

> Greetings.  I don't know if any of you have found a fix for this yet,

> but I found something that has worked.  When I printed e-mails in

> Outlook 2003, which I have set to do all e-mails as HTML, it would cut

> the left edge.  I also have the same problem printing off website pages

> in Internet Explorer.  I found that someone else had this same type of

> problem and they found that Internet Explorer is the culprit.  I am

> talking about Outlook 2003, not Outlook Express which has a lot of ties

> to Internet Explorer.  My Page Setup for Memo Style was set to .5 for

> top, bottom, left, and right margins.  However, in Internet Explorer,

> the left margin was set to .25, and that was the margin getting cut.  I

> reset my Internet Explorer's Page Setup to have all margins at .5 as

> well, and both IE and Outlook are printing off just fine.  I hope this

> helps you all out.  Have a wonderful day!

>

>

Thank you for that answer.  It would have been a long time (or maybe never)

before I would have thought to check Explorer for Outlook printing margin

problems but your solution worked and was easy!!  Thanks again.



"wenzlow9@yahoo.com" wrote:



> Greetings.  I don't know if any of you have found a fix for this yet,

> but I found something that has worked.  When I printed e-mails in

> Outlook 2003, which I have set to do all e-mails as HTML, it would cut

> the left edge.  I also have the same problem printing off website pages

> in Internet Explorer.  I found that someone else had this same type of

> problem and they found that Internet Explorer is the culprit.  I am

> talking about Outlook 2003, not Outlook Express which has a lot of ties

> to Internet Explorer.  My Page Setup for Memo Style was set to .5 for

> top, bottom, left, and right margins.  However, in Internet Explorer,

> the left margin was set to .25, and that was the margin getting cut.  I

> reset my Internet Explorer's Page Setup to have all margins at .5 as

> well, and both IE and Outlook are printing off just fine.  I hope this

> helps you all out.  Have a wonderful day!

>

>