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  #1  
Old 01-26-05, 05:15 AM
Todd
Cannot install IE6 with XP SP2
Hi!  When I first installed XP a while back I went immediately to add/remove
software and removed Internet Explorer. Since then I have been not needed
it, but I need Internet Explorer now. I installed SP2 a few months ago.
When I run the ie6setup.exe file, I get an error message that says "Setup has
detected a newer version of Internet Explorer already installed on this
system. Setup cannot continue" and it exits. I have gone through the
knowledge base on the help and support site and stumbled upon the page:
http://support.microsoft.com/default...b;en-us;304872 I
followed the instructions and edited the correct things in my registry, but
it still didn't fix the problem, I still cannot install IE. I'm desperate
and don't really want to pay 35 dollars to get live technical support. Can
someone please help. Thank you so much.
  #2  
Old 01-26-05, 05:15 AM
Jan Il
Re: Cannot install IE6 with XP SP2
Hi Todd :-)

First off...could you please explain how you removed IE in XP? IE is a core
part of the XP program and can not be uninstalled or removed, at least not
without damaging the OS.

You might try the following and see if it will help:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/



But, before repairing IE6, you will have to remove Windows XP SP2

from your system.



How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default.aspx?kbid=875350




Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
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> Hi! When I first installed XP a while back I went immediately to

add/remove
> software and removed Internet Explorer. Since then I have been not needed
> it, but I need Internet Explorer now. I installed SP2 a few months ago.
> When I run the ie6setup.exe file, I get an error message that says "Setup

has
> detected a newer version of Internet Explorer already installed on this
> system. Setup cannot continue" and it exits. I have gone through the
> knowledge base on the help and support site and stumbled upon the page:
> http://support.microsoft.com/default...b;en-us;304872 I
> followed the instructions and edited the correct things in my registry,

but
> it still didn't fix the problem, I still cannot install IE. I'm desperate
> and don't really want to pay 35 dollars to get live technical support.

Can
> someone please help. Thank you so much.



  #3  
Old 01-26-05, 05:15 AM
Todd
Re: Cannot install IE6 with XP SP2
Jan,

Thanks for that. I was able to get past that initial error where it says a
newer version was already installed. Now, once it's initializing the setup
it gives me a new error message, it says: "Setup was unable to install all
the components. Please close all applications and try running Setup again."
I didn't have any applications open, so I tried it again and I got the same
message again. You asked how I removed internet explorer in the first place,
well I went to add/remove programs and removed it there (yes, it was there),
then I deleted the program files\internet explorer directory. This could be
why I'm having trouble with it now. Anyway, thank you Jan for the first
response, I hope you can help me with the current problem I'm having. Take
care.

Todd
  #4  
Old 01-26-05, 05:15 AM
Ramesh, MS-MVP
Re: Cannot install IE6 with XP SP2
Hi Todd,

First, unchecking Internet Explorer from Add/Remove Windows Components, does
not uninstall Intenret Explorer. It just hides access to IExplore.exe (by
removing the shortcuts). However, you can still launch IE by typing
IExplore.exe from Start/Run.

Secondly, the "IsInstalled" registry modification applies to Pre-XP SP2
systems.
http://support.microsoft.com/kb/318378/EN-US/

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Todd" <Todd@discussions.microsoft.com> wrote in message
news:989E1BB3-C594-4EDD-9BA7-E3B1D0136011@microsoft.com...
> Hi! When I first installed XP a while back I went immediately to
> add/remove
> software and removed Internet Explorer. Since then I have been not needed
> it, but I need Internet Explorer now. I installed SP2 a few months ago.
> When I run the ie6setup.exe file, I get an error message that says "Setup
> has
> detected a newer version of Internet Explorer already installed on this
> system. Setup cannot continue" and it exits. I have gone through the
> knowledge base on the help and support site and stumbled upon the page:
> http://support.microsoft.com/default...b;en-us;304872 I
> followed the instructions and edited the correct things in my registry,
> but
> it still didn't fix the problem, I still cannot install IE. I'm desperate
> and don't really want to pay 35 dollars to get live technical support.
> Can
> someone please help. Thank you so much.


  #5  
Old 01-26-05, 05:15 AM
Todd
Re: Cannot install IE6 with XP SP2
Ramesh, internet explorer does not run if I type in iexplore.exe because I
deleted the directory from my program files directory. The file iexplore.exe
isn't actually on my computer.
  #6  
Old 01-26-05, 05:15 AM
Ramesh, MS-MVP
Re: Cannot install IE6 with XP SP2
Todd,

Deleting the folder manually is not recommended. I'm afraid, reinstalling
SP2 is the only way to solve the problem, apart from a repair installation.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Todd" <Todd@discussions.microsoft.com> wrote in message
news:013879B1-38E0-4CFC-9B93-A6776CE10AA9@microsoft.com...
> Ramesh, internet explorer does not run if I type in iexplore.exe because I
> deleted the directory from my program files directory. The file
> iexplore.exe
> isn't actually on my computer.


  #7  
Old 01-26-05, 11:00 AM
tonyc411 tonyc411 is offline
Junior Member
Join Date: Jan 2005
Re: Cannot install IE6 with XP SP2
Correct me if I am wrong but, you may be able to fix this by reinstalling the operating system which will reinstall Internet Explorer and any corrupted or missing system files that were deleted.  Once finished remember to update windows to include the latest security updates and SP2.  Hope this helps.

Tony...




Quote:
Originally posted by Todd
Hi! When I first installed XP a while back I went immediately to add/remove
software and removed Internet Explorer. Since then I have been not needed
it, but I need Internet Explorer now. I installed SP2 a few months ago.
When I run the ie6setup.exe file, I get an error message that says "Setup has
detected a newer version of Internet Explorer already installed on this
system. Setup cannot continue" and it exits. I have gone through the
knowledge base on the help and support site and stumbled upon the page:
http://support.microsoft.com/default...b;en-us;304872 I
followed the instructions and edited the correct things in my registry, but
it still didn't fix the problem, I still cannot install IE. I'm desperate
and don't really want to pay 35 dollars to get live technical support. Can
someone please help. Thank you so much.
  #8  
Old 01-26-05, 11:08 AM
Frank Saunders, MS-MVP IE/OE
Re: Cannot install IE6 with XP SP2
"Todd" <Todd@discussions.microsoft.com> wrote in message
news:989E1BB3-C594-4EDD-9BA7-E3B1D0136011@microsoft.com...
> Hi! When I first installed XP a while back I went immediately to
> add/remove
> software and removed Internet Explorer. Since then I have been not needed
> it, but I need Internet Explorer now. I installed SP2 a few months ago.
> When I run the ie6setup.exe file, I get an error message that says "Setup
> has
> detected a newer version of Internet Explorer already installed on this
> system. Setup cannot continue" and it exits. I have gone through the
> knowledge base on the help and support site and stumbled upon the page:
> http://support.microsoft.com/default...b;en-us;304872 I
> followed the instructions and edited the correct things in my registry,
> but
> it still didn't fix the problem, I still cannot install IE. I'm desperate
> and don't really want to pay 35 dollars to get live technical support.
> Can
> someone please help. Thank you so much.



To reinstall IE you will have to uninstall SP2 first.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx


 


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