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  #1  
Old 12-17-04, 07:16 PM
Tony
Logon Error
In trying to logon I have been getting the following error:


The System cannot log you on due to the following error:

The program issued a command but the command length is incorrect

From the microdsoft site I oculd find out that this has an error code of 24
but I could not see what to do about it.


This happens with all of the people that log in. I was able to go back to
an earlier recovery point but the problem has happened again. Any ideas as
to why this error would all of sudden begin appearing?

Thanks,

Tony


  #2  
Old 12-17-04, 07:16 PM
george
Re: Logon Error
have you considered the possibility that your system is infected with some
kind of spyware, malware or otherwise misbehaving junkcode that
re-introduces this error, because you are (unknowingly) triggering it again
by using something on your system?
Get some scanning software like Search & Destroy, Spyware Blaster, Ad Aware,
Virus scanner and use all of them to check (and cross-check) your system for
the culprit.

hth

george

"Tony" <tkonvalin@chi-covina.com> wrote in message
news:uHJe40H5EHA.3648@TK2MSFTNGP11.phx.gbl...
> In trying to logon I have been getting the following error:
>
>
> The System cannot log you on due to the following error:
>
> The program issued a command but the command length is incorrect
>
> From the microdsoft site I oculd find out that this has an error code of
> 24 but I could not see what to do about it.
>
>
> This happens with all of the people that log in. I was able to go back to
> an earlier recovery point but the problem has happened again. Any ideas
> as to why this error would all of sudden begin appearing?
>
> Thanks,
>
> Tony
>



  #3  
Old 12-20-04, 04:34 AM
Maia Maia is offline
Junior Member
Join Date: Oct 2004
Re: Logon Error
This is on XP with SP2 right? Because I just received the same thing this morning..  I wasn't able to login in safe mode (the same error. But Last known configuration worked.
  #4  
Old 12-20-04, 10:34 AM
catsfive catsfive is offline
Junior Member
Join Date: Dec 2004
Re: Re: Logon Error
Quote:
Originally posted by Maia
This is on XP with SP2 right? Because I just received the same thing this morning.. I wasn't able to login in safe mode (the same error. But Last known configuration worked.
This error is caused by a bad windows update patch. It happens automatically when you have Automatic Update turned on. I'm no expert but I finally figured out what's up. I have an automatic update waiting to install but I won't let it. The problem here is caused by update KB885835. When it installs automatically, it messes up my login. I don't know what's causing it, but it's not spyware or a virus. The last known good configuration worked, fortunately.

C5
  #5  
Old 12-22-04, 03:23 AM
andrei.radu andrei.radu is offline
Junior Member
Join Date: Dec 2004
Re: Logon Error
in safe boot select The Last Known Good Configuration Option.
in my case is working.

andrew


Quote:
Originally posted by Tony
In trying to logon I have been getting the following error:

The System cannot log you on due to the following error:

The program issued a command but the command length is incorrect

From the microdsoft site I oculd find out that this has an error code of 24
but I could not see what to do about it.


This happens with all of the people that log in. I was able to go back to
an earlier recovery point but the problem has happened again. Any ideas as
to why this error would all of sudden begin appearing?

Thanks,

Tony
  #6  
Old 12-22-04, 11:37 AM
catsfive catsfive is offline
Junior Member
Join Date: Dec 2004
Re: Re: Logon Error
Quote:
Originally posted by andrei.radu
in safe boot select The Last Known Good Configuration Option.
in my case is working.

andrew
Yeah, it worked for me, too. Didn't install the update and still don't understand what's going on or why this happened, though.

C5
  #7  
Old 12-31-04, 12:29 PM
xqxqxq xqxqxq is offline
Junior Member
Join Date: Dec 2004
Re: Re: Re: Logon Error
Quote:
Originally posted by catsfive
Yeah, it worked for me, too. Didn't install the update and still don't understand what's going on or why this happened, though.

C5
Check windows media player 10 installation, i got bad installatyion from auto updates, then i downloaded it (the install file) and installed it like that, i dont have logon problems now... so far...
  #8  
Old 01-11-05, 11:36 AM
kazi kazi is offline
Junior Member
Join Date: Jan 2005
Re: Re: Re: Logon Error
Quote:
Originally posted by catsfive
This error is caused by a bad windows update patch. It happens automatically when you have Automatic Update turned on. I'm no expert but I finally figured out what's up. I have an automatic update waiting to install but I won't let it. The problem here is caused by update KB885835. When it installs automatically, it messes up my login. I don't know what's causing it, but it's not spyware or a virus. The last known good configuration worked, fortunately.

C5
I am also having the same problem from this morning. I have very little knowledge in XP. How do I revert back to last known good configuration?
  #9  
Old 01-12-05, 07:17 PM
Malke
Re: Logon Error
kazi wrote:

>
> catsfive wrote:
> I am also having the same problem from this morning. I have very
> little knowledge in XP. How do I revert back to last known good
> configuration?
>

Kazi - Restart the computer and as it is starting, repeatedly tap the F8
key (just like when you want to get to Safe Mode). This will bring you
to the menu you need to choose Last Known Good Configuration.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
  #10  
Old 01-22-05, 04:05 AM
greyhoundbus greyhoundbus is offline
Junior Member
Join Date: Jan 2005
Re: Re: Logon Error
I've had the same problem with this udpate.  Anyone emailed microsoft about this yet?  I'm gonna once I figure out where the email is supposed to go to.
 


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