I can't contact on-line help--remote services--for my Office product.

Moreover, I'm trying to resolve a Task/format/Font, Font Style, or Size

issue.  No matter what I do--I've re-installed, done the Detect & Repair

thing, did a Non-destructive, and then a Destructive Recovery with Windows XP

in my hp pavilion a650y, the did another Detect & Repair, installed,

uninstalled, and installed, and still, when I go to Outlook's Task, highlight

a word, then go to Format/Style, Size, or Font, to change one or all of

those, then Save & Close, once I go back nothing has changed.  All is

returned to previous Font/Style/or Size.  Things change while I'm there, but

after the Save & Close, when I return, it's all back to where it was.  Can

anyone help?  Remember, I've tried everything, even a complete Destructive

Recovery.