Hello



Could someone please help me with a simple outbound calling procedure?

Suppose I have a page(PgCall.aspx) with <MakeCall> control, a simple <QA>

(just prompt), and then <DisconnectCall> control.

How do I initiate the outbound callling process? Can I just use the URL

(PgCall.aspx) from IE? Which I tried but TASIM just played the prompt. I

have configured 2 IN and 2 OUT with CallManager. Do I need to add a

notification message queue of  TAS? Is it mandatory to use Message queueing

to make this happen?



Thanks

sajin

Hi Sajin,



Yes you have to create a message queue.



TAS will monitor the queue and when there's a message, load and executes

the page at the URL specified in the message.



This as well as the procedure for setting up the queue is explained in the

MSS help file.



--

Thanks,



Ahmed Stewart [MS]

--

This posting is provided "AS IS" with no warranties, and confers no rights.

Use of included script samples are subject to the terms specified at

http://www.microsoft.com/info/cpyright.htm











"Sajin Valath" <sajin@julymorning.com> wrote in message

news:e1bwLH8rEHA.3464@TK2MSFTNGP14.phx.gbl...

> Hello

>

> Could someone please help me with a simple outbound calling procedure?

> Suppose I have a page(PgCall.aspx) with <MakeCall> control, a simple <QA>

> (just prompt), and then <DisconnectCall> control.

> How do I initiate the outbound callling process? Can I just use the URL

> (PgCall.aspx) from IE? Which I tried but TASIM just played the prompt. I

> have configured 2 IN and 2 OUT with CallManager. Do I need to add a

> notification message queue of  TAS? Is it mandatory to use Message

> queueing

> to make this happen?

>

> Thanks

> sajin

>

>

>

>

>

TAS requires a MSMQ to make outbound calls.  What happens is your outbound

"engine" will have to place calls onto the MSMQ (the URL to your page with

the MakeCall), and TAS picks up the message, looks at the body of the

message, which is the URL to your MakeCall page, and then navigates to that

page.  You have to pass the call information in the MSMQ message for the

MakeCall, via query strings.  I.E.

http://localhost/PgCall.aspx?PhoneNumber=5555555555, and your PgCall.aspx

page is responsible for extracting that query string and setting up the

MakeCall object prior to the Page being rendered by TAS (i.e. in the

Page_Load event).



I hope this helps you a bit.



-Jarred



"Sajin Valath" <sajin@julymorning.com> wrote in message

news:e1bwLH8rEHA.3464@TK2MSFTNGP14.phx.gbl...

> Hello

>

> Could someone please help me with a simple outbound calling procedure?

> Suppose I have a page(PgCall.aspx) with <MakeCall> control, a simple <QA>

> (just prompt), and then <DisconnectCall> control.

> How do I initiate the outbound callling process? Can I just use the URL

> (PgCall.aspx) from IE? Which I tried but TASIM just played the prompt. I

> have configured 2 IN and 2 OUT with CallManager. Do I need to add a

> notification message queue of  TAS? Is it mandatory to use Message

> queueing

> to make this happen?

>

> Thanks

> sajin

>

>

>

>

>

Thanks Jarred and Ahmed.

That really helped me to get into basic notification apps.

-sajin



"Jarred Nicholls" <jarred.nicholls@voicemetrix.com> wrote in message

news:%23Bm8xc8rEHA.2596@TK2MSFTNGP12.phx.gbl...

> TAS requires a MSMQ to make outbound calls.  What happens is your outbound

> "engine" will have to place calls onto the MSMQ (the URL to your page with

> the MakeCall), and TAS picks up the message, looks at the body of the

> message, which is the URL to your MakeCall page, and then navigates to

that[vbcol=seagreen]

> page.  You have to pass the call information in the MSMQ message for the

> MakeCall, via query strings.  I.E.

> http://localhost/PgCall.aspx?PhoneNumber=5555555555, and your PgCall.aspx

> page is responsible for extracting that query string and setting up the

> MakeCall object prior to the Page being rendered by TAS (i.e. in the

> Page_Load event).

>

> I hope this helps you a bit.

>

> -Jarred

>

> "Sajin Valath" <sajin@julymorning.com> wrote in message

> news:e1bwLH8rEHA.3464@TK2MSFTNGP14.phx.gbl... 

<QA> 

>

>

Jarred,



How could I get the outbound call status (answered by 'human' or

'answeringMachine') into my Makecall page? I would like to invoke different

QAs based on who answers the call.

I remember you had been asking something similar sometime back.

How could I parse the cstaMessageDomObject of OnClientConnected? Will this

smex message object contain who answers the call?  Or, Is there any other

mechanism to get this status?

Highly appreciate your help. Thanks anyways.



-sajin





"Jarred Nicholls" <jarred.nicholls@voicemetrix.com> wrote in message

news:%23Bm8xc8rEHA.2596@TK2MSFTNGP12.phx.gbl...

> TAS requires a MSMQ to make outbound calls.  What happens is your outbound

> "engine" will have to place calls onto the MSMQ (the URL to your page with

> the MakeCall), and TAS picks up the message, looks at the body of the

> message, which is the URL to your MakeCall page, and then navigates to

that[vbcol=seagreen]

> page.  You have to pass the call information in the MSMQ message for the

> MakeCall, via query strings.  I.E.

> http://localhost/PgCall.aspx?PhoneNumber=5555555555, and your PgCall.aspx

> page is responsible for extracting that query string and setting up the

> MakeCall object prior to the Page being rendered by TAS (i.e. in the

> Page_Load event).

>

> I hope this helps you a bit.

>

> -Jarred

>

> "Sajin Valath" <sajin@julymorning.com> wrote in message

> news:e1bwLH8rEHA.3464@TK2MSFTNGP14.phx.gbl... 

<QA> 

>

>

This question was covered recently.  You might want to go back through

previous postings to see the answers.



--



This posting is provided "AS IS" with no warranties, and confers no rights.



"Sajin Valath" <sajin@julymorning.com> wrote in message

news:usn4cwusEHA.820@TK2MSFTNGP12.phx.gbl...

> Jarred,

>

> How could I get the outbound call status (answered by 'human' or

> 'answeringMachine') into my Makecall page? I would like to invoke

different[vbcol=seagreen]

> QAs based on who answers the call.

> I remember you had been asking something similar sometime back.

> How could I parse the cstaMessageDomObject of OnClientConnected? Will this

> smex message object contain who answers the call?  Or, Is there any other

> mechanism to get this status?

> Highly appreciate your help. Thanks anyways.

>

> -sajin

>

>

> "Jarred Nicholls" <jarred.nicholls@voicemetrix.com> wrote in message

> news:%23Bm8xc8rEHA.2596@TK2MSFTNGP12.phx.gbl... 

outbound[vbcol=seagreen] 

with[vbcol=seagreen] 

> that 

PgCall.aspx[vbcol=seagreen] 

> <QA> 

URL[vbcol=seagreen] 

I 

>

>

As Russell said, I did receive an answer to that question.  In short, yes,

that smex object will contain how the call was answered, and the way to get

to it was answered on my thread.



-Jarred



"Sajin Valath" <sajin@julymorning.com> wrote in message

news:usn4cwusEHA.820@TK2MSFTNGP12.phx.gbl...

> Jarred,

>

> How could I get the outbound call status (answered by 'human' or

> 'answeringMachine') into my Makecall page? I would like to invoke

> different

> QAs based on who answers the call.

> I remember you had been asking something similar sometime back.

> How could I parse the cstaMessageDomObject of OnClientConnected? Will this

> smex message object contain who answers the call?  Or, Is there any other

> mechanism to get this status?

> Highly appreciate your help. Thanks anyways.

>

> -sajin

>

>

> "Jarred Nicholls" <jarred.nicholls@voicemetrix.com> wrote in message

> news:%23Bm8xc8rEHA.2596@TK2MSFTNGP12.phx.gbl... 

> that 

> <QA> 

>

>

Hi Jarred, Russel

I went through the previous posts and tried this as following:



OnClientConnected of my MakeCall control is the following function

'Main_Connected'.



Main_Connected(obj, mySmex) {

var ansBy;

ansBy =

mySmex.selectSingleNode("/csta:EstablishedEvent/csta:extensions/csta:private

Data/csta:private/pri:callAnalysis").text;

LogMessage("MakeCall answered by : " + ansBy  );

return true;

}



But, its giving an error while evaluating the above function. The error is

"function expected".

Could someone pl. tell me why this error? Or, if path is wrong, pl. suggest

the right one.



Thanks,

sajin







"Russell Spence [MS]" <russells@online.microsoft.com> wrote in message

news:%23hcNUUvsEHA.636@TK2MSFTNGP09.phx.gbl...

> This question was covered recently.  You might want to go back through

> previous postings to see the answers.

>

> --

>

> This posting is provided "AS IS" with no warranties, and confers no

rights.[vbcol=seagreen]

>

> "Sajin Valath" <sajin@julymorning.com> wrote in message

> news:usn4cwusEHA.820@TK2MSFTNGP12.phx.gbl... 

> different 

this[vbcol=seagreen] 

other[vbcol=seagreen] 

> outbound 

> with 

the[vbcol=seagreen] 

> PgCall.aspx 

the[vbcol=seagreen] 

procedure?[vbcol=seagreen] 

> URL 

prompt.

> I 

>

>

You need to put the keyword 'function' before Main_Connected.

Jon



"Sajin Valath" <sajin@julymorning.com> wrote in message

news:OxttVwTtEHA.1308@tk2msftngp13.phx.gbl...

> Hi Jarred, Russel

> I went through the previous posts and tried this as following:

>

> OnClientConnected of my MakeCall control is the following function

> 'Main_Connected'.

>

> Main_Connected(obj, mySmex) {

>    var ansBy;

>    ansBy =

> mySmex.selectSingleNode("/csta:EstablishedEvent/csta:extensions/csta:private

> Data/csta:private/pri:callAnalysis").text;

>    LogMessage("MakeCall answered by : " + ansBy  );

>    return true;

> }

>

> But, its giving an error while evaluating the above function. The error is

> "function expected".

> Could someone pl. tell me why this error? Or, if path is wrong, pl.

> suggest

> the right one.

>

> Thanks,

> sajin

>

>

>

> "Russell Spence [MS]" <russells@online.microsoft.com> wrote in message

> news:%23hcNUUvsEHA.636@TK2MSFTNGP09.phx.gbl... 

> rights. 

> this 

> other 

> the 

> the 

> procedure? 

> prompt. 

>

>

>

Jon

I do have the "function" keyword in my actual program.

Thx

sajin



"Jon Poploskie" <no@spam.com> wrote in message

news:ezz2ZyVtEHA.3884@TK2MSFTNGP11.phx.gbl...[vbcol=seagreen]

> You need to put the keyword 'function' before Main_Connected.

> Jon

>

> "Sajin Valath" <sajin@julymorning.com> wrote in message

> news:OxttVwTtEHA.1308@tk2msftngp13.phx.gbl... 

mySmex.selectSingleNode("/csta:EstablishedEvent/csta:extensions/csta:private[vbcol=seagreen] 

is[vbcol=seagreen] 

page[vbcol=seagreen] 

the[vbcol=seagreen] 

for[vbcol=seagreen] 

the[vbcol=seagreen] 

the[vbcol=seagreen] 

a[vbcol=seagreen] 

Message 

>

>