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  #1  
Old 09-30-04, 11:16 AM
Koobla
Outlook 2003/Hotmail problems after installing WinXP SP2
Hello,

I installed SP2 and at the time only encountered one small problem (or so I
thought)with my display adapter, which was fixed by downloading newer drivers.
There was another, what I thought was an annoyance rather than a problem,
that I encountered as well. I have a .net passport and I use Windows
Messenger. Before installing SP2, I could right-click on the messenger icon
(little green man, bottom right) and choose, 'go to inbox', this would then
open an instance of IE and take me straight to my Hotmail Mailbox....great
just how I liked it!.

Post SP2 however, when I right click on the icon and choose, 'go to inbox',
Outlook opens and not IE. Like I said at the time, just an annoyance I
thought, I'll simply add my Hotmail account to my mail profile, but the
problem is bigger than that.

So now in my mail profile, I have my pop3 account (called Work, which is set
as my default mail account), which as the name suggests is my Work email, and
I also have my Hotmail account setup.

I recently noticed that when I reply to, or forward an email then the email
is sent from my hotmail account and not my default pop3 account. I have even
specifically chosen to send from my work email, by choosing my work account
on the drop down menu (called Accounts) on the email I am sending.

Obviously this does not look at all good when I am sending emails to
customers.

So I thought the best thing to do would be too simply remove Hotmail from my
mail profile, which I did. Now when I try to send an email, the email
bounces back to me straight away, staing something like, "the mail could not
be sent as no valid email transport could be found" (I am not on my pc at the
moment and can't remember the exact message)

I could fix this by adding my hotmail account to my mail profile again, but
this just takes me back to my initial problem.

I have tried a number of things, like delete my mail profile and then setup
a new one, checked the default email program (this is set to my pop3
account), checked the Outlook send and receive group (all set correctly, I
even unticked the send ability of the Hotmail account, still no good)

I reckon It could be fixed if I renamed my current user profile held in
Documents and Settings, but then I have to go through setting up my account
to the weay I like it again, which would take ages.

Apologies for the long message, but I needed to get everything in there.

Thanks

Chris

  #2  
Old 10-26-04, 08:27 AM
grellor grellor is offline
Junior Member
Join Date: Oct 2004
Re: Outlook 2003/Hotmail problems after installing WinXP SP2
I had exactly the same problem.I completely uninstalled office 2003 and everything it leaves behind.I then removed my hotmail account from OUTLOOK EXPRESS.I reinstalled office 2003 and in outlook imported pop3 settings from outlook express.Then I chose which pop3 account was to be my default.Once I was sure outlook was now sending emails from the correct pop3 account I then went back to outlook express and added back in my hotmail account.I have not let hotmail anywere near outlook since I did this.If I need hotmail I use outlook express.
I have heard that from next spring hotmail will not be available using outlook or outlook express.
Quote:
Originally posted by Koobla
Hello,

I installed SP2 and at the time only encountered one small problem (or so I
thought)with my display adapter, which was fixed by downloading newer drivers.
There was another, what I thought was an annoyance rather than a problem,
that I encountered as well. I have a .net passport and I use Windows
Messenger. Before installing SP2, I could right-click on the messenger icon
(little green man, bottom right) and choose, 'go to inbox', this would then
open an instance of IE and take me straight to my Hotmail Mailbox....great
just how I liked it!.

Post SP2 however, when I right click on the icon and choose, 'go to inbox',
Outlook opens and not IE. Like I said at the time, just an annoyance I
thought, I'll simply add my Hotmail account to my mail profile, but the
problem is bigger than that.

So now in my mail profile, I have my pop3 account (called Work, which is set
as my default mail account), which as the name suggests is my Work email, and
I also have my Hotmail account setup.

I recently noticed that when I reply to, or forward an email then the email
is sent from my hotmail account and not my default pop3 account. I have even
specifically chosen to send from my work email, by choosing my work account
on the drop down menu (called Accounts) on the email I am sending.

Obviously this does not look at all good when I am sending emails to
customers.

So I thought the best thing to do would be too simply remove Hotmail from my
mail profile, which I did. Now when I try to send an email, the email
bounces back to me straight away, staing something like, "the mail could not
be sent as no valid email transport could be found" (I am not on my pc at the
moment and can't remember the exact message)

I could fix this by adding my hotmail account to my mail profile again, but
this just takes me back to my initial problem.

I have tried a number of things, like delete my mail profile and then setup
a new one, checked the default email program (this is set to my pop3
account), checked the Outlook send and receive group (all set correctly, I
even unticked the send ability of the Hotmail account, still no good)

I reckon It could be fixed if I renamed my current user profile held in
Documents and Settings, but then I have to go through setting up my account
to the weay I like it again, which would take ages.

Apologies for the long message, but I needed to get everything in there.

Thanks

Chris
 


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