Me too! Same problem, no solution

#1 08-29-04, 10:10 AM

Hi Lionel- I have the exact same problem as you, immediately after

upgrading to SP2.  I can surf the web, send email, etc using my

Comcast cable internet connection and a Belkin NIC card, but the

connection does not show in Network Connections.  Not a big deal

except that I have lost my other home networking connections and I

cannot re-establish these without specifying my internet connection-

which is no longer visible so I have nothing to specify in the network

setup wizard!



Oh, and to make this doubly irritating- I tried to remove the NIC card

and reboot, in plans of reinstalling it so the PC would find it- and

all this did was setoff the Windows Activiation thing, so now I have

to reactivate in 3 days.



If I can't solve the NIC card problem I will just restore my system

from a Ghost backup I made just before updating to SP2, to remedy both

the NIC card and the Activation problems.   A little added security is

not worth all this headache!

[vbcol=seagreen]

#2 08-29-04, 07:12 PM

Good thing that I am not the only one having this problem... hope that

Microsoft will release a hotfix for this bug!!





"David N" <dnewell228@hotmail.com> wrote in message

news:c187a46.0408290801.c60a289@posting.google.com  ...[vbcol=seagreen]

> Hi Lionel- I have the exact same problem as you, immediately after

> upgrading to SP2.  I can surf the web, send email, etc using my

> Comcast cable internet connection and a Belkin NIC card, but the

> connection does not show in Network Connections.  Not a big deal

> except that I have lost my other home networking connections and I

> cannot re-establish these without specifying my internet connection-

> which is no longer visible so I have nothing to specify in the network

> setup wizard!

>

> Oh, and to make this doubly irritating- I tried to remove the NIC card

> and reboot, in plans of reinstalling it so the PC would find it- and

> all this did was setoff the Windows Activiation thing, so now I have

> to reactivate in 3 days.

>

> If I can't solve the NIC card problem I will just restore my system

> from a Ghost backup I made just before updating to SP2, to remedy both

> the NIC card and the Activation problems.   A little added security is

> not worth all this headache!

>

#3 08-29-04, 07:13 PM

Lionel-

I just realized I have the same chipset NIC card as you-- Realtek

RTL8139-810X.

Surely we are not the only ones having this problem, nor would this

have not come up in beta testing... but I cannot find any fixes on the

net.





"Lionel" <anonymous@discussions.microsoft.com> wrote in message news:<uJKaDRejEHA.704@TK2MSFTNGP12.phx.gbl>...

> Good thing that I am not the only one having this problem... hope that

> Microsoft will release a hotfix for this bug!!

>

#4 08-29-04, 07:13 PM

I found other people mentioning the same problem in the newsgroups:

microsoft.public.windowsxp.general



microsoft.public.windowsxp.hardware







And no solution is given... This is ridiculous... I also found out that my

soundcard (onboard AC'97 soundcard WDM) is also missing and is found in the

hidden devices list as a microsoft audio device.... when I tried to update

it with the latest drivers of VIA ... it goes away and no sound... cannot

understand why Microsoft released SP2 with such bugs!







"David N" <dnewell228@hotmail.com> wrote in message

news:c187a46.0408291519.b7f9111@posting.google.com  ...[vbcol=seagreen]

> Lionel-

> I just realized I have the same chipset NIC card as you-- Realtek

> RTL8139-810X.

> Surely we are not the only ones having this problem, nor would this

> have not come up in beta testing... but I cannot find any fixes on the

> net.

>

>

> "Lionel" <anonymous@discussions.microsoft.com> wrote in message

> news:<uJKaDRejEHA.704@TK2MSFTNGP12.phx.gbl>...

#5 08-29-04, 10:09 PM

Guys, maybe it's time to bump it up to Microsoft XP SP2 Support:



Free Microsoft support for SP2 problems - even phone support:

<http://support.microsoft.com/default...doffer80&sd=GN>



Try it, you'll like it. If you find a solution, make sure you post it here.



Lance

*****



Lionel thought carefully and wrote on 8/29/2004 5:24 PM:



> I found other people mentioning the same problem in the newsgroups:

> microsoft.public.windowsxp.general

>

> microsoft.public.windowsxp.hardware

>

>

>

> And no solution is given... This is ridiculous... I also found out that my

> soundcard (onboard AC'97 soundcard WDM) is also missing and is found in the

> hidden devices list as a microsoft audio device.... when I tried to update

> it with the latest drivers of VIA ... it goes away and no sound... cannot

> understand why Microsoft released SP2 with such bugs!

>

>

>

> "David N" <dnewell228@hotmail.com> wrote in message

> news:c187a46.0408291519.b7f9111@posting.google.com  ...

> 

>

>

>

#6 08-29-04, 10:09 PM

Or what the heck, email/phone RealTek and see what they have to say

about it:



Real Communications, Inc.

1900 McCarthy Blvd. Suite #412,

Milpitas,

CA 95035,

USA

Tel: +1-408-577-1832

Fax: +1-408-577-1833



Network Interface Controllers

Email: nicfae@realtek.com.tw



Lance

*****



Lionel thought carefully and wrote on 8/29/2004 5:24 PM:



> I found other people mentioning the same problem in the newsgroups:

> microsoft.public.windowsxp.general

>

> microsoft.public.windowsxp.hardware

>

>

>

> And no solution is given... This is ridiculous... I also found out that my

> soundcard (onboard AC'97 soundcard WDM) is also missing and is found in the

> hidden devices list as a microsoft audio device.... when I tried to update

> it with the latest drivers of VIA ... it goes away and no sound... cannot

> understand why Microsoft released SP2 with such bugs!

>

>

>

> "David N" <dnewell228@hotmail.com> wrote in message

> news:c187a46.0408291519.b7f9111@posting.google.com  ...

> 

>

>

>

#7 08-30-04, 10:12 AM

Sent an  e-mail to RealTek... waiting for the reply.



"Lance" <lltbhill@link_earth.net> wrote in message

news:ucQPgFkjEHA.3664@TK2MSFTNGP12.phx.gbl...[vbcol=seagreen]

> Or what the heck, email/phone RealTek and see what they have to say about

> it:

>

> Real Communications, Inc.

> 1900 McCarthy Blvd. Suite #412,

> Milpitas,

> CA 95035,

> USA

> Tel: +1-408-577-1832

> Fax: +1-408-577-1833

>

> Network Interface Controllers

> Email: nicfae@realtek.com.tw

>

> Lance

> *****

>

> Lionel thought carefully and wrote on 8/29/2004 5:24 PM:

>

#8 08-31-04, 10:10 AM

I have communicated via chat and email with 2 different Microsoft

support "professional" persons and neither seem to have a clue what I

am talking about.  I have explained it as clearly as I can and both of

them think I have a totally different problem.  I am going to call

Microsoft when I get a chance...



"Lionel" <anonymous@discussions.microsoft.com> wrote in message news:<OGwd2YojEHA.3664@TK2MSFTNGP12.phx.gbl>...[vbcol=seagreen]

> Sent an  e-mail to RealTek... waiting for the reply.

>

> "Lance" <lltbhill@link_earth.net> wrote in message

> news:ucQPgFkjEHA.3664@TK2MSFTNGP12.phx.gbl...

#9 08-31-04, 10:10 AM

Just recieved an e-mail from RealTek.  Their suggestion did not work.



Dear Mr.:



Thank you for your e-mail.Please use our auto install shield from

website(http://www.realtek.com.tw/downloads/...&Software=True)

then see whether see the network



connections folder.



If you have questions,please contact to us sincerely.



Kelvin Hsu

Technical Support Engineer

SD1 - Communication Network Product Division, REALTEK

TEL - 886-3-5780211 ext 3858









"David N" <dnewell228@hotmail.com> wrote in message

news:c187a46.0408310349.1bb72c2@posting.google.com  ...[vbcol=seagreen]

>I have communicated via chat and email with 2 different Microsoft

> support "professional" persons and neither seem to have a clue what I

> am talking about.  I have explained it as clearly as I can and both of

> them think I have a totally different problem.  I am going to call

> Microsoft when I get a chance...

>

> "Lionel" <anonymous@discussions.microsoft.com> wrote in message

> news:<OGwd2YojEHA.3664@TK2MSFTNGP12.phx.gbl>...

#10 08-31-04, 10:08 PM

Maybe it's time to sacrifice a chicken or pig.



Sorry I couldn't help.



Lance

*****



Lionel thought carefully and wrote on 8/31/2004 5:11 AM:



> Just recieved an e-mail from RealTek.  Their suggestion did not work.

>

> Dear Mr.:

>

>            Thank you for your e-mail.Please use our auto install shield from

> website(http://www.realtek.com.tw/downloads/...&Software=True)

> then see whether see the network

>

>           connections folder.

>

>           If you have questions,please contact to us sincerely.

>

>           Kelvin Hsu

> Technical Support Engineer

> SD1 - Communication Network Product Division, REALTEK

> TEL - 886-3-5780211 ext 3858

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