svogelsa
03-27-05, 10:11 AM
something
Has there been any success to the posted problem? I went away on buinessfor 2 weeks and when I returned my family had told me that one day a
"bunch of stuff" (180 solutions and powersearch, etc) tried to install
on our computer. They knew enough not to load it but after they said
"cancel" Internet explorer would never work and Outlook express
wouldn't either. (keep reading and I'll get to how this ties to the
associated post)
I immediately had my wife run adaware over the phone and it ended up
finding over 200 spyware hits (it ran clean the day I left for my
trip). When she went to quaratine the problems adaware never
completed, it was left "spinning" for a few hours until she killed it
with the task manager.
When I returned home (yesterday) I immediately ran Spybot Search and
destroy and it cleaned up a lot of spyware but since some items were
"resident" it had to run on the next startup. On startup it ran and
"locked up" and I received the same problems as the original post
below.
By the time I saw this post I had already attempted to not use the
sound card driver tray icon, I already restored "explorer.exe" as per
the post below from the microsoft support web site, and I tried to
restore a previous registry from 2 weeks ago (scanreg /restore failed
to be able to restore old good registries.
I have current virus software that updates nightly and runs nightly so
I don't think this is a virus. I suspect it's spyware and when either
adaware or spybot cleaned something up they removed a file but some
registry value or other setup file still points to the removed entry.
Any help would be appreciated. It sucks not being able to use the home
computer.
glee Wrote:
> Yes, au30setp.exe is the tray icon application for your sound card
> driver.
> The message you say you get trying to start in normal mode:
> Install Microsoft DirectX 5.0
> Can't find CD-ROM directory
> Please select DirectX 5.0 setup path
> sounds like a message that would be given by a sound card driver
> installation
> program, if the CD for installing was not inserted in the drive during
> the driver
> install. An audio driver setup app will look for at least directX 5.0
> on the
> computer, and if not found, it will silently install it from the audio
> driver
> installation disc, if present. The problem is that Windows 98 already
> comes with at
> least DirectX 5.0 or 6.0 installed, so there should be no reason for a
> setup routine
> not to find it, unless the files have been lost somehow.
>
> you other error message, try the procedure here -
> "Error Loading Explorer.exe" Error Message When You Attempt to Start
> Windows:
> http://support.microsoft.com/?kbid=299313
> --
> Glen Ventura, MS MVP Shell/User, A+
> ~ In memory of our friend, MVP Alex Nichol ~
> http://aumha.org/alex.htm
> http://dts-l.org/goodpost.htm
>
>
> "JJ" JJ@discussions.microsoft.com wrote in message
> news:E8109F44-79CA-4A5D-A59D-84BFD048C0F6@microsoft.com...-
> I apologize for the mis-information. The correct file name is
> AU30SETP.exe.
> This all started after I installed Grokster...big mistake. I thought
> it was
> spyware but I got this message from Grokster when I contacted them:
>
> The AU30SETP.EXE file is something related to your soundcard and it
> is not spyware. I would suggest running an anti-virus scan if that
> file
> is behaving incorrectly as this might be a sign that it and other
> files
> are infected with a virus.
>
> Grokster
>
> I don't have exact error message written down.
>
> I just tried to start the computer in both normal and safe modes. In
> normal, after the background loads and I enter my password, I get the
> following dialog box:
>
> Installl Microsoft DirectX 5.0
> Can't find CD-ROM directory
> Please select DirectX 5.0 setup path
>
> When I click cancel, the following message appears:
> Error loading Explorer.exe
> You must reinstall windows
>
> I click ok and the machine shuts down
>
> In safe mode nothing about Direct X comes up. It goes straight to
> the
> explorer.exe message and after I click ok the machine shuts down.
>
> You are correct, the file I looked at was the system.ini file and you
> named
> the correct command line.
>
> I don't receive the original page fault message anymore. It was:
>
> Explorer caused an invalid page fault in module explorer.exe.
>
> Thank you for your help.
>
> "glee" wrote:
> -
> What is an AU30.SETP error message?? Please provide the complete
> exact error
> message and when it occurred.
> Explorer caused an invalid page fault in module "what"?
> I have no idea what you were seeing in the win.ini file but certainly
> nothing to--
> do--
> with an explorer.exe command. I am guessing you mean the SYSTEM.INI
> file, and--
> the--
> line: shell=explorer.exe
>
> What happens when you try to boot into Safe Mode? What are the exact
> errors and
> messages?
> --
> Glen Ventura, MS MVP Shell/User, A+
> ~ In memory of our friend, MVP Alex Nichol ~
> http://aumha.org/alex.htm
> http://dts-l.org/goodpost.htm
>
> "JJ" JJ@discussions.microsoft.com wrote in message
> news:1E65481E-6A32-4705-92ED-D3199D1FAC6E@microsoft.com...-
> I'm pretty sure my Win 98 desktop has been infected w/ a virus. I
> got an
> AU30.SETP error message and now I get Explorer caused an invalid
> page fault
> module... and an error loading explorer.exe. I can't get the
> computer to boot
> in safe mode. I did look at the win.ini file in DOS and nothing
> follows the
> explorer.exe command.
>
> Is there anyway to recover from this? I don't know if it's safe to
> refomat
> the hard drive or not.
>
> Any help is appreciated.
>
> v/r
> J-
>
> --
--
svogelsa